Navigating Crisis with Heart and Strength

The pandemic pushed us to act fast and lead with empathy. We implemented remote work daily, ensured strict health protocols, and supported our team with bonuses and virtual care. Constant communication kept everyone connected and informed. Recognized as an essential business, we balanced protecting our employees with serving critical needs. This period taught me that leadership is measured by our emotional impact on people during hardship. By fostering trust, flexibility, and genuine care, we uncovered resilience and unity that will carry us beyond any challenge.

Written by Barry Litwin

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